|Disputes are best resolved when
the parties are able to communicate instantly and clarify each
A Virtual ODR process brings together all stake holders in one
place for a virtual meeting across the table without the need to
be physically present at one place as required in the
traditional ADR process
|What is normally called as ODR
in some circles involves only communication by e-mails.
The featured service in this site involves the use of the
Virtual Arbitration/Mediation room where the discussions take
place, documents are presented, witnesses are examined, and
arguments take place. It is a replication of physical meeting in
|A critical parity breaking
aspect of the service offered here is that the entire
proceedings in the virtual ADR meeting is recorded with audio
and video in the virtual presence of a representative of the
service provider viz "Registrar" certifying the electronic
document on behalf of Cyber Evidence Archival center (www.ceac.in)
to make it an admissible evidence in any Indian Court according
to Indian Evidence Act.
(P.S: If the parties out of their
concerns of privacy, so desire, the recording and the presence
of the registrar can be dispensed with.)
|ADR is useful process for
dispute resolution to avoid the delays that are normal in
traditional Court room litigation. ODR further cuts down the
time for resolution and is ideal for "Fast Track ADR".
Participants can join from any where with a just in time
attendance. This provides cost savings by avoiding travel and
hotel expenses involved in a traditional ADR meeting without
diminishing the experience of a face to face meeting.